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Current Service Disruptions
Description Customers Affected Other Ways To Access Service Start End  
Upgrade to CDAP System All University Staff N/A 22-Mar-2023 07:00 22-Mar-2023 18:00 More

The Division of Information Technology provides a secure and reliable computing environment for all students and staff. In order to achieve this, scheduled systems maintenance is required to occur from time to time in a managed way so as to minimise any disruption to IT services.

Evidence from student engagement indicates the least disruptive times for students is early mornings. As such, the preferred maintenance window for:

  • Student Online Systems is Thursdays 5.00am - 8.00am.
  • Non Student Online Systems is Wednesdays 6.00pm - 8.00pm.

The maintenance window will allow enhancements that require a disruption to a CSU system to be implemented, tested and approved in an optimal time frame.

If you are a student and require more information about a service disruption please contact Student Central. If you are a staff member and require more information about a service disruption please contact the IT Service Desk..

Planned Service Disruptions

         There are no planned service disruptions

Concluded Service Disruptions
Description Customers Affected Other Ways To Access Service Start End  
ALBURY - BUILDING 0711 - POWER & NETWORK - DFM have advised that power to building 0711 will be unavailable on Tuesday 21st March 2023, between 04:00am & 6:30am. DFM Apologises for any inconvenience caused. Staff, Students & Visitors. Other buildings remain unaffected. 21-Mar-2023 18:00 21-Mar-2023 21:00 More
DENTISTRY SALUD APPLICATION - freezing and displaying a white screen across all campuses. Currently being investigated. Dentistry Staff and Students N/A 14-Mar-2023 14:20 14-Mar-2023 15:25 More
CSU NETWORK - WAGGA RES - Buildings 336, 334, 332 will be offline due to fibre optic remediation Students Other locations on campus e.g. Library, Pulse 14-Mar-2023 10:00 14-Mar-2023 16:30 More
SPECIAL CONSIDERATIONS - Special Considerations will be unavailable between 9 PM and 11 PM on the 8th of March. The application is undergoing maintenance and it may be unavailable or intermittent during this period. Staff and Students None. 08-Mar-2023 21:00 08-Mar-2023 23:00 More
CSU NETWORK - BATHURST network services will be unavailable for 30 minutes whilst important updates are applied. CSU BATHURST campus users Mobile data may be used, or users can wait for network services to return 08-Mar-2023 18:00 08-Mar-2023 18:30 More
INPLACE SAAS Upgrade to version 5.6.18: Logbook Module is now working as expected. InPlace N/A 08-Mar-2023 17:00 08-Mar-2023 22:00 More
STAFF EMAIL - Users may be getting prompts to enter their password for additional mailboxes configured on their accounts.

Staff should be able to hit cancel a few times to remove the prompt.

DIT is investigating.		 Staff N/A 08-Mar-2023 09:10 09-Mar-2023 11:00 More
CANBERRA - NETWORK - Is currently unavailable due to a power disruption. DIT is currently investigating the cause. Staff and Students None 06-Mar-2023 14:05 06-Mar-2023 15:15 More
EQUELLA/DOMS - Service may be briefly unavailable while stability improvements are implemented. All staff and students None 01-Mar-2023 21:00 01-Mar-2023 22:00 More
EQUELLA/DOMS - Digital objects served via doms.csu.edu.au are currently unavailable All staff and students None 01-Mar-2023 13:40 01-Mar-2023 13:50 More