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Service Disruption Details

ID: 31081

Type: Planned

Description:
INPLACE SAAS Upgrade to version 5.6.12 is scheduled to occur between 5pm and 8pm on 16th November 2022. The system will be unavailable for approximately 30 minutes during this time so users should log out of InPlace by 5pm on this date to avoid disruption and loss of any work.

Customers affected:
InPlace users

Other ways to access this service:
N/A

Start Date: 16-Nov-2022 17:00

End Date: 16-Nov-2022 20:00

Contact:
Staff: Service Desk on 1300 653 088
Students: Student Central on 1800 ASK CSU (1800 275 278)

Status: concluded

Email(s) Sent: Student Central, Division of IT, InPlace stakeholders

Submission ID: lquick03

Incident Coordinator: Lisa Quick