Service Disruption Details

ID: 31580

Type: Planned

Description:
PROTECHT will be unavailable during Sunday 18th September 2022 6:00 p.m. - 11:00 p.m. AEST. The vendor will be conducting regular operating system patching. Regular patching is an important part of the security framework, and is required to maintain a secure environment.

Customers affected:
Staff and students wishing to view/edit a Protecht, WHS incident

Other ways to access this service:
To report a WHS Incident please use the following WHS Incident Report and Investigation Form: https://policy.csu.edu.au/download.php?id=699&version=2&associated

Start Date: 18-Sep-2022 18:00

End Date: 18-Sep-2022 23:00

Contact:
Staff: Service Desk on 84357 or 1300 653 088
Students: Student Central on 1800 ASK CSU (1800 275 278)

Status: concluded

Email(s) Sent: Student Central, Division of IT

Submission ID: kmackay

Incident Coordinator: Kathryn MacKay