Service Disruption at CSU
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Service Disruption Details
ID
: 34843
Type
: Unplanned
Description
:
BANNER SS9 - Students are able to enter and save their USI but it will not be verified in real time.
Customers affected
:
All students using Banner SS9 for USI real-time verification.
Other ways to access this service
:
No direct way for the students to access this service but the USI saved by the students will be verified by the batch verification process.
Start Date
: 08-Apr-2024 14:40
End Date
: 15-Apr-2024 14:45
Contact
:
Staff: Service Desk on 1300 653 088
Students: Student Central on 1800 ASK CSU (1800 275 278)
Status
: concluded
Email(s) Sent
: Student Central, Division of IT, Banner stakeholders, Division of Student Administration stakeholders, Student Facing Services stakeholders
Submission ID
: ataylo61
Incident Coordinator
: Adelle Jackson