Our Student Personal Accident policy may cover you if you are involved in an accident on campus. You may also be covered while travelling to university endorsed events like professional placement or sports.
We recommend all students seek professional advice to ensure that they have adequate cover in place.
The Student Personal Accident policy provides safety net cover only. This includes:
There is an exclusion / excess period of 28 days for any loss arising from participation in any form of sport.
Sport Association Co-Insurance: No cover will apply where a covered Person is Insured through the Covered Person's own sporting association.
Please note all benefits/covers have strict meanings as defined and detailed in the Policy Schedule and Wording. If further information is required, please request at insurance@csu.edu.au
You are required to pay the expenses up front and will be reimbursed. The excess on Non-Medicare Medical Expenses items is $50 for each and every claim and this is deducted from any reimbursements due.
See the Student Representation and Clubs Officer on your campus and provide an account of your accident/incident as soon as possible or get someone else to report the accident/incident. An incident report form must be completed:
If cover applies, you will need to submit the insurance company's Accident/Incident Report form [PDF]. You will also need to provide a report from your medical practitioner and any receipts you already have. Once you have completed the claim form in full, return it directly to the Insurer at A&HClaims.AU@Chubb.com and copy in insurance@csu.edu.au.
Benefits payable are generally direct credited to your bank account.
It is imperative that students submit the incident report as soon as possible after the incident. A claim form must be submitted as soon as practicable, or within 30 days. If students need support with this process, please contact insurance@csu.edu.au.
For confirmation of the provision of insurance for students of Charles Sturt University who may be undertaking course related workplace learning with an external organisation, please download the Charles Sturt Students Workplace Learning Insurance letter for workplace learning within Australia, or download the Overseas Workplace Learning Insurance Letter for overseas placements. Furthermore, students travelling to foreign locations for workplace learning experience may not be protected by our Travel policies.
It is the student's responsibility to make appropriate insurance inquiries before commencing any workplace learning. Accordingly, it is strongly recommended that all students seek professional advice to ensure that they have adequate cover (including travel / medical) in place, cognisant of their personal circumstances, prior to any overseas travel or commencement of any workplace learning.