Keeping things clean and functional will go a long way towards creating a happy student household.
You can request maintenance for any non-urgent repairs using the Maintenance Request form in the Accommodation Portal. Log into the portal to submit your room maintenance request.
For urgent maintenance:
Washing machines, dryers and clotheslines are available in every residential community. All usage costs are included in your room rate.
All you'll need to bring is:
Your living environment should be warm, welcoming and homely. You can help by keeping your room and common facilities clean and tidy.
Bedrooms, individual kitchenettes and ensuites are your responsibility.
In communal areas, please be considerate of others by:
We help out by providing:
We may establish a cleaning schedule to ensure you contribute to keeping residences clean and tidy.
If you haven't kept your room up to a good standard of cleanliness, you'll get a 24-hour notice to clean it up.
If you don’t, or can’t, we will need to bring in the University’s cleaners and you will be charged for that cleaning service.
If you fail to keep your room in an acceptable condition on a regular basis, you may be directed to vacate your room and have your residential agreement terminated.