With over 15 years of experience in the Higher Education sector, James has extensive knowledge and practice in academic governance, academic quality and standards and international education. At Charles Sturt University, James has developed, implemented, and managed course and subject accreditation systems, ensuring the highest educational standards in alignment with TEQSA's requirements. James’ expertise extends to the management of university handbooks and the alignment of academic policies and procedures with the HESF and the AQF.

James fosters essential relationships between senior faculty members and administrative staff, facilitating a collaborative environment that champions academic excellence. James is also a member of various accreditation committees, contributing to Charles Sturt's reputation for quality and integrity in education.