The Retention Team seek to understand and improve student success at Charles Sturt University. The main pieces of work are the Pre census campaign and the Embedded Tutors Program, which both support transition to university by commencing students from non-traditional backgrounds.
The Retention Team works with Subject Coordinators to ensure best practice transition pedagogy is applied in subjects with a high proportion of commencing undergraduate students. Subject Coordinators are provided with support on the development of early assessment items and i2 site set up.
While this work helps to engage more commencing students and build confidence, it also allows the Retention Team to closely monitor a selection of subjects in the pre census period to identify students at risk of an unsuccessful transition.
These students are provided proactive support through the Student Outreach Team. To save some students an accumulation of fruitless debt, the Retention Team reviews the enrolment of a small number students who, despite earlier intentions to study, are showing strong signs that circumstances have changed.
Universities Australia have awarded the team the 2022 award for programs that enhance learning.
Reach out to the team for help and support or contact retentionteam@csu.edu.au