Importance of reporting

Charles Sturt University is committed to achieving its vision and strategy in accordance with all applicable laws and regulations and to operating in a way that is consistent with our values. An effective escalation process promotes the University’s values and encourages staff to be aware of any potential or actual breaches of internal policies and procedures.

We recognise that Charles Sturt University is a large and complex organisation exposed to different types of risks and subject to multiple legislative and regulatory requirements.  We also recognise that people, processes, and systems are not perfect and from time-to-time things can go wrong. When this happens, we all have a responsibility to ensure that issues or concerns are escalated and managed appropriately.

Effective escalation and management will support:

  • the University resolving issues and minimising student, staff, regulatory, financial, and reputational impacts
  • reduce the risk of hazards leading to injuries or damage
  • minimise the likelihood of issues re-occurring
  • providing visibility of issues to senior management and Council
  • improvements in the University’s people, processes, and systems.

What you can do

We're all accountable for risk and compliance and understanding our compliance obligations.

Doing the right thing underpins our values and is a key part of our culture and reputation. It is how we behave and achieve our ethos of respectfully knowing how to live well in a world worth living in.

A good risk and compliance culture underpins our license to operate as a university and supports our values and strategy.

  • Be proactive in identifying and managing issues – don’t assume it is someone else’s problem.
  • If you notice something that may be a risk, it’s up to you to speak up – you’re expected to.
  • In the first instance, please escalate issues to your supervisor and in accordance with relevant University Policies and Procedures.