Reporting incidents and hazards

In building a safe and respectful university community, we encourage our staff, students, contractors, and visitors to proactively identify and report safety concerns.

If you see, hear of, or are involved in a safety-related matter, please report it as soon as possible, preferably within 24 hours.

Here's what you should report in our incident and risk management system:

  • Safety Incidents: These are unplanned events that result in injury, illness, damage, or loss.
  • Near misses: These are incidents that almost caused harm but didn't.
  • Hazards: These are potential sources of harm. Report anything that could cause injury or illness.

Examples

Still unsure? See our examples for more information.

Examples could include but are not limited to:

  • Slips, trips, and falls: These can happen due to wet floors, uneven surfaces, or obstacles in walkways.
  • Fire hazards: Fires can start from faulty electrical equipment, unattended cooking, or improper storage of flammable materials.
  • Personal safety concerns: Instances of harassment, assault, or theft.
  • Medical emergencies: Sudden illnesses or injuries requiring immediate medical attention.

Examples of near misses could be:

  • a heavy object falling from a shelf and narrowly missing someone below or
  • noticing a frayed electrical cord that could have caused a shock or fire if it had been used.

Examples can include but are not limited to:

  • Ergonomic hazards: Resulting from improper workstation setup, repetitive movements, or poor posture.
  • Psychosocial hazard: Coping with high and low job demands, traumatic events, bullying, workplace conflict.
  • Facilities hazard: Work in confined/restricted space;
  • Chemical hazards: Exposure to harmful chemicals, such as cleaning agents or industrial solvents.
  • Biological hazards: Contact with infectious agents like bacteria, viruses, or mould.
  • Fire hazards: Faulty electrical equipment, flammable materials, or improper storage.
  • Physical hazards: Prolonged exposure to loud noises, which can lead to hearing loss.

Why should I report

Reporting safety incidents, near-misses, and hazards is crucial because it helps us identify and address potential issues, ensuring the well-being of everyone in our community.

If an injury has occurred, by reporting, we can help you access injury management resources for earlier intervention and faster recovery. It also helps the university to take action to prevent anyone else from being injured in the same way.

By reporting, you enable us to investigate and implement measures to prevent them from happening again. If you report a near-miss, we can take steps to ensure it doesn't result in harm in the future. Additionally, if you have concerns about anything that could cause harm, letting us know allows us to investigate and manage the situation appropriately. Your reports help us maintain a safe and supportive environment for all.

Next steps

Once a report is submitted, you will receive a submission confirmation via email. Our Incident Management Coordinator will triage your report. A Health Safety and Wellbeing team member will be in touch to clarify and confirm the next steps. If required, you’ll be assigned someone to support you, and an investigator may be assigned.

More information

For more information email safety@csu.edu.au or refer to Charles Sturt University’s Health, Safety and Wellbeing Procedure- Incident reporting and investigation.