Get help now

If you've been affected by a cybersecurity incident and you need help, follow these steps.

Cyber dog

Step 1

Immediate threats

If there is an immediate threat to life or a risk of serious harm, call 000 immediately.

Step 2

Secure your system

  1. Turn off your internet modem and any other wifi systems (4G or 5G).
  2. Unplug and/or power off your devices (phones, laptops, desktops etc.).
Step 3

Report the incident

It is crucial to report the cybercrime to the Australian Cyber Security Centre (ACSC).

By reporting the crime to ACSC it ensures that law enforcement is aware of the attack and can investigate or assist in stopping the crime. In addition to managing the reports of incidents, ACSC, also has helpful resources, and they can offer advice and assistance to businesses on cyber-security matters.