Stay safe from scams

This topic will introduce you to phishing. It will describe what phishing is, the key signs of a phishing attack and how to protect yourself. It will discuss the common mediums of phishing attacks and the tools you can use to help defend against the attacks,

The topic includes an interactive activity to test your awareness and ability to identify phishing attacks in a simulated email environment.

Taking quick action can help limit damage and protect you in the future. Learning to spot the signs of scams like phishing can help keep your information safe.

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Objectives

After successfully completing this topic, you will be able to:

  • Explain what phishing is and how it can impact your farm.
  • The key signs of phishing attacks.
  • The methods and tools that you can use to protect yourself.
  • Be aware of and prepared for a phishing attack.

What is phishing?

Phishing is when scammers try to trick you into giving them your personal information, like passwords or banking details. They often pretend to be a trusted business or government department.

Key signs of phishing

  • Urgency: scammers make things sound urgent to get you to act quickly.
  • Fake emails: check the sender’s email address carefully for spelling mistakes.
  • Strange links: be careful if a link doesn’t look right or match the official website.
  • Unusual requests: If someone asks for personal information they don’t usually need, be cautious.
  • Get rich schemes: may be faking a well-known businessperson or celebrity.
  • Lookalike addresses: scammers may slightly change an email address to trick you (e.g., using a zero (0) instead of the letter “o”).
  • Outlandish offers or threats: billion-dollar inheritance or threats of imprisonment.

How to protect yourself

Prevent

Be proactive: avoiding scams

  • Verify the source: Contact the sender directly using a phone number you trust.
  • Look for mistakes: Scams often have spelling or grammar errors.
  • Be skeptical: If something sounds too good to be true, it probably is.
  • Install antivirus software: This can protect your devices if you accidentally click on something risky.
Respond

What to do if you've been scammed

If you think you’ve been scammed, stop immediately. Don’t send any more money or share any more information. Talk to someone you trust and report the scam to Scamwatch: www.scamwatch.gov.au/report-a-scam.

If someone you know has been scammed, offer support without judgment. Encourage them to report the scam to the authorities.

How to Report a Scam

Don’t feel embarrassed or ashamed if you’ve fallen for a scam. Scammers are skilled at what they do. Report the scam to the Australian Cyber Security Centre (ACSC) at Cyber.gov.au or call 1300 CYBER1 (1300 292 371). If there is an immediate threat to life, call 000.

Report and recover

Test your scam spotting skills

Think you can tell a real email from a scam? Try our game below that simulates an email inbox. Your challenge is to figure out which emails are safe and which are phishing attempts. It's a fun way to sharpen your scam-spotting skills and protect yourself from cyber threats!

Phishing Awareness Game

Best Score: 0

Score: 0

Time: 3:00

Other common scams

Scammers are always finding new ways to trick people—whether through phone calls, text messages, email attachments, or even QR codes. Below are some common scams you should be aware of and simple steps you can take to protect yourself.

Phone and SMS Scams

  • Block scammers: Use the Google Messages app to block scam texts and calls.
  • Hide your number: Dial 1831 (landline) or #31# (mobile) before calling to keep your number private.
  • Don’t engage: Don’t share personal information with anyone over the phone unless you’re sure who they are.
  • Gift card warning: Scammers may ask you to pay using gift cards. This is a scam—real businesses won’t ask for payment this way.

Handling email attachments

  • Scan attachments first: Use antivirus software to check attachments before opening them.
  • Avoid certain files: Don’t open files with extensions like .exe, .bat, or .zip—these can carry harmful software.
  • Disable macros: If you get a Microsoft Office file, turn off macros to prevent harmful code from running.

QR Code Scams (Quishing)

Scammers are using QR codes to trick people into visiting fake websites or downloading harmful software. QR codes are those square patterns you scan with your phone to quickly access information.

How to stay safe with QR codes

  • Check the link: Look at the website address before opening it. If it looks suspicious, don’t proceed.
  • Double-check: Verify with the person or business before scanning a QR code if you’re unsure.
  • Protect your phone: Just like locking your shed, make sure your phone has antivirus software and strong passwords.

Additional resources

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